What is a Performance Dashboard?
A performance dashboard is a simple, honest look at how your city government is doing its job. Think of it like a report card, but instead of grades, it shows real numbers that track whether city services are improving, staying steady, or need attention.
The City of Portola tracks these metrics for two key reasons: accountability and improvement. When the city measures what it does, it can spot problems early, celebrate progress, and make smarter decisions about where your tax dollars go. You, the public, deserve to see this information openly and clearly, so this dashboard is updated every month and available to everyone.
Click any card to see the full trend chart and explanation for that metric.
Running totals for 2026 compared to the same months in 2025. Click any card to explore the full history.
About Administration Metrics
Administration metrics track how effectively city hall serves the public day to day: how quickly we respond to requests and how many people engage with the city online. These numbers reflect the quality and transparency of your city government.
About Public Works Metrics
Public Works metrics track construction activity and development in Portola. Building permits are the city’s formal approval for construction, renovation, or improvement projects. More permits generally mean a growing, improving community. Tracking completed work shows that permitted projects are actually moving forward.
About Code Enforcement Metrics
Code enforcement protects the health, safety, and appearance of our community by ensuring properties meet local standards. When violations are opened, the city has identified an issue that needs to be fixed. When violations are closed, that issue has been resolved. Tracking both shows whether Portola is maintaining a safe and clean environment for residents.
About Staff Metrics
A well-functioning city depends on a stable, well-supported team. Staff metrics track whether the city is retaining experienced employees and managing workloads sustainably. High turnover or excessive overtime can signal underlying issues that affect the quality of services you receive.